Privacy Policy
Last updated: May 16, 2026
At Penguin Publishing US ("Company", "we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website penguinpublishing.us and use our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1. Information We Collect
We collect information that you voluntarily provide to us when you:
- Fill out a contact or consultation form
- Request a quote or publishing package
- Subscribe to our newsletter or updates
- Communicate with us by email, phone, or live chat
The personal information we may collect includes:
- Full Name
- Email Address
- Phone Number
- Details about your manuscript or project
- IP Address and Device Type (collected automatically for security and analytics)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide consultation services
- Process and fulfill publishing service requests
- Send you relevant updates, offers, and promotional materials (with your consent)
- Improve our website and services
- Monitor and analyze usage and trends to enhance user experience
- Prevent fraudulent activity and ensure the security of our platform
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
We may also disclose your information if required by law or to protect the rights, property, or safety of Penguin Publishing US, our clients, or others.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. Our website is protected by 256-bit SSL encryption. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access — Request a copy of the information we hold about you
- Right to Rectification — Request correction of inaccurate or incomplete information
- Right to Erasure — Request deletion of your personal data
- Right to Opt-Out — Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us at info@penguinpublishing.us.
8. Third-Party Links
Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of every site you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: